We have moved from a generation where shipment companies did most of their operations manually. Today, there are programs for almost everything. They save on time and money as they guarantee efficiency and professionalism. Other benefits of this software include improved operational flexibility, optimization of your revenue and margins, lowering of total costs of operations, providing end to end visibility to customers, and improving customer satisfaction among other benefits. One incredible application that is almost a must-have is freight forwarding software. This software is designed to simplify shipment operations and come with amazing capabilities worth knowing. Here are the major ones:
Service Integration
The user’s dashboard of a freight forwarding application allows you to handle different services at once. Some of the services you can handle at ago include:
• Brokerage management
• Invoicing
• Custom clearance
• Shipment monitoring
The whole idea of service integration is to save you time as you are not expected to do the above services separately. Work transparency is also improved.
QuickBooks Integration
Now that there are QuickBooks applications, you are not expected to use manual accounting means if you are using a freight forwarding application. The application is designed in such a way that it can integrate with the latest QuickBooks applications. This allows you to access your accounting operations whenever you run the software. The integration makes logistic easier.
Service Automation
Look at it this way; the reason why most people are switching from manual freight forward operations to the use of applications is the opportunity to have things done automatically. Service automation is a capability that should be taken full advantage of. Since there is no paperwork, you can expect customer data to flow across all supply chains. You are guaranteed to receive frequent updates on transactions and so are your clients.
Ticketing Service
With a freight forwarding application, tickets are generated manually. Not only does this service allow customers to print their tickets but it also allows them to make complaints.
Service Customization
Lastly, freight forwarding programs can be customized depending on the nature of your shipment company. For example, you can send alerts for delayed consignments. This saves you from paying demurrage fees. You can also design your data entry forms and reports to suit the requirements of your freight forwarding company.
Conclusion
With so many changes in the shipment sector and the clients increasingly becoming demanding, freight forwarding software is a must-invest. That’s if you want to stay competitive, professional, and lucrative. You can use the software to exploit the above capabilities and many others.
