Setting corporate voicemail greetings for your business is very important because it turns callers into customers when a business person is not around to attend a call. There is a need to leave a message behind for callers, so your business doesn’t miss a lucrative opportunity or deal. When it comes to picking some greeting for your voicemail, you need to consider some features that make your greetings the best ones.
The message must Sound Formal
A person who records greeting must sound formal and professional. A casual greeting for business purposes is a big no, and you won’t let your employee set funny greetings because it might damage your business image and impression in the eyes of your caller.
There must be a good script
You can find many online voicemail templates that offer guidelines for writing a script for a voicemail. Every voicemail of your business must have a specific script based on your type of company and department. Voice mail of a delivery department requires a different script than that of company-wide voicemail.
Voicemail should have Welcoming Appeal
No matter what script you pick for your department or organization’s voicemail, it must bring a warm tone and welcoming appeal to the caller. The main idea of voicemail is that if a caller checks it and he has a significant business matter to talk about, he must leave his contact details so your customer-service can respond to his inquiry or message. If a caller doesn’t feel welcoming through your business voicemail, he won’t like to share his contact details.
Special Message for Special Days
Corporate voicemail is of varied kinds; some are designed to connect with customers while others are meant for stakeholders. Many organizations forget to set a vacation day voicemail that is as important as any other corporate greeting message. A prospective customer may have an inquiry during holiday seasons, and when you don’t set the right message, you may lose a good customer. Vacation day voicemail has a different script than other business voicemail.
Add All Important Details
One of the vital details of a corporate voicemail greeting is a welcoming message for the caller explaining why a professional isn’t available on the desk. You must add contact details, company name, and working hours. Hence, the caller gets a clear idea when he can reach you again. Ask for the caller’s details like an email address or phone numbers, and on top of all, what is his message for your company. Keep your greeting message to-the-point but never skip essential details.
