Businesses that use logistics companies a great deal will find it useful to hire third party UPS auditors. These have the ability to spot billing errors and other issues that affect the deliveries. With their help, a business should be able to:
Reduce Bills
There are several billing errors that can lead to unfairly large charges. Some items may have double or triple entries in the system. The weight and size of the packages may be wrongly assessed. Corrections may incur fees even if they do not fall under the range of acceptable cases. With proper auditing, all of these mistakes can be spotted and sent back for review. Most of them will result in a refund which can drastically reduce the overall bills. In fact, the money obtained from the refunds can be more than enough to cover the cost of hiring these specialists.
Stay Focused
While it is true that individual businesses can audit the bills by themselves, this type of work can be labor-intensive. It can be difficult to find extra staff who can be spared from the core tasks just to go through the deliveries. They could hire new people to do the job in-house but then they would have to train these novices and provide them with salaries purely for this purpose. It takes a lot of energy and resources to create and sustain a team that is dedicated to a single task.
The amount of deliveries tend to go up and down throughout the year so it can be difficult to scale according to the volume. For example, the number of purchases tend to go up around the Christmas season. Everyone is trying to buy gifts for their loved ones. It would be hard to ramp up the auditing department for such a short amount of time only to cut half of them after the sales normalize. It makes sense to focus on the business and let others handle this.
High Efficiency
Another point to consider is the efficiency at which these specialists can do the job. New people, no matter how well-trained, will have a learning curve. They will not be able to do the tasks required of them as fast as the veterans. They may not be able to spot issues in the cases they encounter, resulting in lost opportunities for refunds. They are prone to errors themselves because of their lack of experience. Not every business has the luxury of time to wait for their competence to improve. Sticking to the seasoned pros makes more sense.
