Running a logistics company comes with various challenges, one of them being managing your FedEx audits. A freight company that manages its audits properly can boost their return on investment through lowering transport costs. Now for the big question, how do you manage your FedEx audit documents in between running a successful freight company?
A lot of freight companies lose money to courier companies on a daily basis. The surprising bit is that this can happen unknowingly, especially through late follow ups on the freight company’s side. This is why it is important to have a FedEx audit expert or company managing freight logistics on your behalf. This has various benefits.
What can A FedEx Audit Expert Do for You?
1. Refunds on Late Packages
Late delivery or loss of packages while on transit happens all the time. Since this is never the customer’s fault, it is the courier company’s responsibility to issue a refund on late or lost orders. However, not many freight companies have the time to do follow ups which is where a FedEx audit expert comes in. They can detect any trouble with shipment, either late delivery or lost packages, and apply for the FedEx GSR refund on behalf of the freight company.
2. Flag Duplicate Charges
It is possible to get charged twice especially on a shipment that carries separate charges. A FedEx audit expert will help you reconcile these two invoices and flag areas you are charged twice. Successful reconciliation of invoices has led to full refunds which boosts savings on the freight company’s side.
3. Highlight Billing Mistakes
A lot of freight companies lose money to dubious surcharges on shipment. This issue normally arises when there is an error in shipping addresses, DIM weights, or residential address correction. Billing mix ups do happen and a FedEx audit expert will alert you on this and ensure the right bill is sent to you. Any surcharge is rightfully refunded as well.
4. Shipment Reports
The best way to ensure you do not fall victim of late deliveries, duplicate charges, or billing mistakes is to constantly monitor your shipment. A FedEx audit expert can tract all aspects of the shipment’s activity and provide a delayed report and analytics on the same. You also get to know what discounts and refunds you can potentially earn should any anomaly happen to the shipping process.
Conclusion
As a freight company, hiring an expert in FedEx audits can save you tons of money. They will also ensure you are fully refunded by sending updates of your online billing.
